Participation

The purchaser acknowledges that purchasing a ticket reserves a spot on the Open Climb, but in and of itself does not guarantee participation in the event. Participation on the day requires each ticket holder to also comply with the requirements of the Public Information Brochure, Safety Plan, and all directions given by staff on the day.

Personal Information

All tickets must be purchased in the name of an intended climber, and must contain accurate personal information for each participant. The information required includes:

• Full Name
• Mobile Number
• Email
• Address
• Age on the day of the event
• Medical information that could potentially be needed to manage the climbers safety
• An emergency contact person and their contact details

A member of the Open Climb team may be in contact to discuss medical information for clarity and to assess suitability to be involved. Rest assured we have assisted many people with remarkable medical histories in the past to reach the summit, and our goal is to make it happen for you too. Our responsibility is to be sure you can complete the climb under your own power, safety, and without affecting the safety of other climbers or staff.

Ages Restrictions

All climbers must be age 12 years or over on the day of the event.

Any climbers younger than 18 on the day of the event must be supported by a suitably able parent or guardian over 18 on that same day.

Gear and Fitness Requirements

All climbers must have read, understood and agreed to the requirements in the Public Information Brochure available on the Open Climb page.

All climbers must have sound health and must be physically fit. The audited safety plan includes a timing plan that all participants must stay within. An inability to stay within this safety time frame dictates an early managed exit from the event for safety reasons.

We strongly advise all climbers watch the Taranaki Maunga Summit Track video published by the Department of Conservation. It can be found on our Open Climb page and at DOC – the short link is here : https://youtu.be/UVqQE9p0i5E

Ticketing and Refunds

• Tickets are only available from this website.
• Tickets are not transferable on the day of the event
  (but may be transferred by prior arrangement up to 48 hours before the event)
• Tickets and includes a small non-refundable transaction and administrative fee as indicated at the time of sale. Any refund offered will be less this non-refundable fee.

Event Cancellation

At the discretion of the club, the event may be cancelled for weather, safety or other unforeseen circumstances. In this case a refund will be offered to the original purchaser.

Participant Withdrawal

• > 7 day
  More than one week before the event – refund offered
• > 48 hours & < 7 days
  Between one week and up to 48 hours before the event – Refund offered if we can fill your surrendered spot with another climber.
• < 48 hours
  Less than 48 hours before the event – at the clubs discretion refunds for medical or compassionate reasons may be offered on application.
• At or after the event
  No refunds

The purchaser acknowledges that purchasing a ticket reserves a spot on the Open Climb, and there-in requires each climber to subsequently comply with the requirements of the Public Information Brochure, Safety Plan, and all directions given by event volunteers and Open Climb Controller on the day.